LaunchPad (“the App”) integrates with your Klaviyo account to add licensed data elements chosen by the Klaviyo account owner (“the Client”) as custom properties on the profiles within specified segments. This Privacy Policy describes how customer-level and client-level information is collected, used, and shared when you install the App on a Klaviyo account. The above is conducted by LiftEngine/LaunchPad (“we”, “the Service Provider”).
Information the App Uses and Collects
When you install the App, we are automatically able to access certain types of information from your Klaviyo account. This data includes:
- accounts:read
- lists:read
- profiles:read
- profiles:write
- segments:read
- webhooks:read
- webhooks:write
All data used or collected is in sole support of the Service, to operate the App, and fulfill any other services agreed upon between the Service Provider and the Client.
Accounts, Lists, and Segments
Once the Client’s Klaviyo account has the App installed, we continually collect information on the Account, Lists, and Segments. This includes data made available in Klaviyo’s API endpoints:
Profiles
Regarding the Profiles on a Client’s Klaviyo account, the App utilizes name, mailing address, and email (“customer information”) to match or “look up” a profile/customer to LiftEngine’s data sources. Specifically:
- Profile ID
- First Name
- Last Name
- Address Line 1
- Address Line 2
- City
- State
- Zip Code
Depending on additional contracted services between LiftEngine and the Client, this list may expand.
Sharing Information
Unless indicated to do so by the Client or an agent acting on behalf of the Client, customer information will not be shared with any third parties.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Data Retention Policy
As a responsible broker of data, LiftEngine is beholden to a strict Data Retention policy. For more information on the Data Retention Policy, please contact your LiftEngine account representative.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
If there are any questions regarding this privacy policy, you may contact us using the information below:
- Website: www.liftengine.com
- Address: P.O. Box 1110, Pearl River, NY 10965, United States of America
- Email: webmaster@liftengine.com
- Phone: 845.627.6600